Lost Your Card?
Visa Global Customer Assistance Services Toll Free NumbersLEARN MORE
Need help with a lost or stolen card? No matter where you are in the world, Visa’s Global Customer Assistance Services (GCAS) will help you 24 hours a day, 7 days a week.
To contact GCAS, you may place a collect call from anywhere in the world to +1 303 967 1090. Or you can check the following list for a number in your country of residence (if available).
If you are close to home
- Contact your financial institution immediately to report the loss or theft and arrange for a replacement card to be mailed to you.
- Keep a copy of the name of the financial institution that issued your card, its customer service phone number, and your Visa account number in a convenient place – separate from your card.
If you are traveling away from home
- Before you leave on a trip, make a note of the toll-free emergency number for your destination and keep it with you, but separate from your card.
- Contact Visa Global Customer Assistance Services immediately using our worldwide network of toll-free telephone numbers.